![]() ![]() When a backup is unable to reach 100% complete, it is often because the CrashPlan app can't access some of the files. This may happen if a file is in use by another application or has incorrect permissions. Why isn’t this backup reaching 100% complete? This is because the CrashPlan app and CrashPlan console calculate file sizes differently. In addition, users may notice that the CrashPlan app and CrashPlan console show slightly different values for the size of backup.
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